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Course Overview
Learn moreGet the key skills you need to manage and motivate, to delegate and to become a great all-round manager
HIGHLIGHTS:
This programme is practical, hands-on and business focused. You learn by using role plays, exercises and tips.
Learn how to use clear goal setting and professional feedback to manage your team on a daily basis
KEY COMPETENCES:
- Becoming a great manager
- Delegation strategies
- Coaching skills
- Communication skills
- Motivating your team
- Performance management
Course objectives
- Understand your management roles and responsibilities
- Improve communication with your team & set expectations for you and your direct reports
- Adapt your management style to meet the needs of individual team members
- Communicate organizational goals that get results
- Apply delegation strategies to increase productivity and motivation
- Use effective coaching techniques to maximize your team’s performance
- Recognize different types of work conversations
- Define the goals of performance management
- Understanding and using the conversational triangle in your management role
- Practice delegation discussion in role plays
- Share your knowledge and challenges with your peers and MCE's highly experienced faculty
Program
Essentials of Management: Management Skills for New Managers is a hands-on online training programme, highly interactive with exercises and role plays. The programme is facilitated by an experienced business person.
Programme Modules:
1 – Defining Your Role as a Manager
- Discovering the qualities and abilities required for effective management
- Identifying the roles and responsibilities managers perform
- Exploring the contextual issues and challenges that new managers face today
2 – Continuous Performance Management
- Defining the goal of performance management
- Identifying the process and challenges
- Practicing the skills of performance management
3 – Communication: Conducting Effective Work Conversations
- Describe the importance of communication to effective management.
- Recognizing the qualities of effective communication.
- Understanding the process of communication and the barriers that can derail it.
- Recognizing different types of work conversations.
- Identifying the two key conversation skills.
- Understanding and utilizing the conversational triangle
4 – Coaching for Performance
- Identifying the importance of and requirements for coaching
- Learning the micro-skills of effective coaching
- Confronting problem behaviours in a tactful manner
- Using the AMA Guide to manage a coaching discussion
- Differentiating between coaching and disciplining
5 – Building a Motivational Climate
- Recognizing the manager’s role in employee motivation
- Exploring important elements of the motivational process
- Utilizing managerial practices for building a motivational climate
6 – Delegating for Growth and Development
- Describing the types of delegation that managers can engage in
- Identify the importance of, and the barriers to, effective delegation
- Assessing your current delegation practices and their challenges
- Recognizing what can and can’t be delegated
- Identifying the phases of effective delegation
- Practicing delegation discussion
Målgruppe
LEVEL: New Managers
You are a manager with up to 3 years experience and you have a team of 3 or more people. You need to improve your management skills and become a great allround manager
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Deres mission
MCE, eller Management Centre Europe, er en træningsorganisation baseret i Bruxelles, Belgien. Med over 95 års erfaring tilbyder organisationen mere end 130 træningsprogrammer i over 40 store byer verden over og online. MCE's mission er at hjælpe ledere og chefer...