Fremragende Kundekontakt
Denne udbyder er blevet anerkendt af os for at have fremragende kundekontakt.
Vores anerkendelse er givet til de udbydere, der er gode og hurtige til at række ud, efter de har modtaget en forespørgsel.
Indhold
After the course you will have worked with the following subjects:
- Motivation – now more about how to motivate different people
- Insight into the principles of situational leadership
- Giving and receiving feedback – making a feedback culture flourish
- Trust – how to increase trusting behavior
- Handling of conflicts
- Balancing leadership/management/expert in your role
- Developing and working with at team
- Understanding psychological safety
During the course
We will work with in a variety of teaching techniques; classroom teaching, group training and exercises. There will be a well-balanced mix of theory, practical training and discussions based on participants everyday experiences.
During the course, we will utilize a variety of teaching techniques to ensure an engaging learning experience. You can expect a well-balanced mix of classroom teaching, group training, and practical exercises. Our approach will include theoretical concepts, practical training, and in-depth discussions based on your everyday experiences as an informal leader.
Dit udbytte
What will you get?
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You will gain a clearer understanding for the informal leadership role, the complexity of the role, and how to see the strength in the role.
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You will be provided with practical management tools and methods to work with your role to get people to go with you, followers.
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You develop a clearer image of how you want to succeed in the role, how to improve trust, and you become better at prioritizing your time for management.
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You will learn and train how to give constructive feedback, how to motivate and how to work more collaboratively.
What will your company get?
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An informal leader with greater clarification on how to succeed in the role.
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An informal leader with a clearer view on what the role contains, how to work it and how to use leadership skills to strengthen collaboration with others – in or outside the organization.
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A better understanding of Scandinavian Leadership culture and how to thrive in it.
Kursusbeskrivelse
Whether you are a new or experienced informal leader or a specialist stepping into a new role, this training will help you to see the leadership part of your role and how to use it authentically, to strengthen your collaborative skills.
We will give you insights, tools and some practical training in how to be successful by finding your own informal way to drive results and collaboration primarily in a Scandinavian organization.
The three days program will give you a solid foundation, whether you are new or experience in your role. You will be sparring with others in similar roles.
Organizations need informal leaders to effectively execute strategy and get people to work together, using their leadership skills to create followers. Effective informal leaders play a vital role in organizations, often because they have a strong and independent network across teams and departments.
Målgruppe
Target participants
Key Account Managers, Consultants, Project Managers, Subject Matter Experts, Operation Managers, Team Coordinators, Business Developers and more
You might be a newly appointed informal leader with one or two years of experience, who need to develop a stronger leadership style and get practical, useful leadership tools. You can also work as a specialist and now need to get an insight into how good leadership can increase informal leadership power.
This course is designed for informal leaders who don't have their own staff but play a crucial role in managing tasks. Your role demands that other people in the organization (Colleagues, Managers, Specialists, etc.) provide input to help you achieve your goals and complete your projects.
Whether you're a new or experienced informal leader, or a specialist in your field, this course will provide you with valuable insights into how effective leadership can enhance your informal leadership capabilities.
The job title may vary. You might be a Project Manager, Product Manager, Specialist, Subject Matter Expert, Team Leader, Organizational Consultant, HR Consultant, Marketing Manager, Key Account Manager, Operation Manager, Team Coordinator, Business Developer and more.
Pris
Members: 15.900 DKK Excl. VAT / Others: 18.900 DKK Excl. VAT
Få information
Søger du efter en lederuddannelse, der er målrettet den aktuelle ledelsesdagsorden og som er "state of the art" i et globalt perspektiv? Tag din lederuddannelse hos CfL! Vi er Danmarks største ledelseshus, hvor vi arbejder med udvikling baseret på den...